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Help Center » Why the app switched profile when I was still connected to WiFi?


If your WiFi AP disconnects the application will assume that you are "Elsewhere" and profile with this place is triggered.

If you notice tha this is happening periodically which causes profile with "Elsewhere" place to apply (e.g. at work or at night) please use the following procedure.

Navigate to Settings > Wi-Fi > Advanced and you will see a feature called “Keep Wi-Fi on during sleep“. Change this to Always and your Wi-Fi will remain connected even when the device goes to sleep. 

This also depends on the device and version of the OS because older versions of Android may not have this option. In this case you should you use "elsewhere" with GPS Profiles instead.